Members 1st Member Resource Hub Privacy Policy
This privacy policy describes how the independent Members 1st FCU member resource hub at members1st.gr.com handles visitor information, what cookies are placed, what aggregated analytics are collected, what third-party scripts the hub does and does not load, the retention window applied to log data, and the contact path members use for privacy questions. The hub is structured as a single-purpose reference and deliberately collects as little visitor information as practical for a static reference site.
Information the Members 1st member hub does not collect.
The Members 1st member hub at members1st.gr.com does not collect personally identifiable information from visitors. The hub does not host a login form, does not request a member username, does not request a member password, does not request a Social Security number, does not request a member account number, does not request a date of birth, and does not request payment-card information. Visitors who arrive expecting an authenticated entry are directed to the cooperative's published Members 1st FCU login surface — the credit union's actual online banking screen — rather than asked to enter credentials on this reference hub. The deliberate absence of forms is the simplest way to limit privacy exposure on an informational reference site.
Why the hub publishes a "no PII collected" position.
The hub publishes a "no PII collected" position because the most reliable way to protect visitor privacy is to not collect privacy-sensitive data in the first place. Federal consumer-finance privacy guidance for online financial reference sites is summarized openly by the Consumer Financial Protection Bureau at consumerfinance.gov, and the cooperative's federal regulator publishes member-privacy expectations openly at ncua.gov.
Cookies, analytics, and third-party scripts.
The Members 1st member hub uses a small number of first-party cookies for layout preference (for example, remembering whether a visitor expanded a particular content region) and a privacy-respecting analytics implementation that counts page-level visits in aggregate without identifying individual visitors. No third-party advertising trackers are deployed, no cross-site behavioral profiling occurs, and no fingerprinting libraries are loaded. The analytics retention window is a rolling 90 days, after which logs are aggregated into anonymous summary counts and the underlying visit-level records are discarded.
Data type, purpose, and retention window.
The reference table below summarizes each data type the hub touches, the purpose of touching that data, and the retention window applied before the data is aggregated or discarded.
| Data type | Purpose | Retention |
|---|---|---|
| Layout preference cookie | Remember UI state across pages | 30 days, first-party only |
| Aggregated page-view count | Anonymous traffic measurement | 90 days, then aggregated |
| Server access log (IP, user-agent) | Operational and abuse prevention | 30 days, then deleted |
| Referer header | Source attribution in aggregate | 90 days, then aggregated |
| Form submissions | Not collected — no forms hosted | N/A |
| Login credentials | Not collected — no login surface hosted | N/A |
| Third-party advertising | Not deployed | N/A |
Members 1st member hub independence from the credit union.
The Members 1st member hub at members1st.gr.com is an independent reference resource and is not the official website of Members 1st Federal Credit Union. The hub references publicly available facts about the cooperative — founding year, headquarters address, NCUA insurance, branch footprint — and links members to the credit union's published surfaces for any authenticated transaction. The cooperative's own privacy policy, which governs member-account data, is published separately on the official Members 1st surfaces.
Privacy questions and contact path.
Members with privacy questions about the independent Members 1st member hub are encouraged to use the public member contact directory page on members1st.gr.com, which lists the hub's contact mechanism. Members who need to reach Members 1st Federal Credit Union directly — for an account-specific question, a member service request, or a fraud report — use the cooperative's published phone line at (717) 691-3500. The hub does not relay member messages to the credit union and does not act as a member service intermediary.
Continue reading across the Members 1st member hub.
For background on the cooperative, see the members 1st credit union overview and the long-form members 1st federal credit union profile. Practical references include members 1st routing number, members 1st near me, members 1st locations, and members 1st hours. Login phrasings are covered at members 1st login, members 1st sign in, and members 1st fcu login.
Frequently asked questions about the privacy policy.
Direct answers covering data collection, cookies, and the contact path for privacy questions.
Does this Members 1st member hub collect personal information?
No. The independent Members 1st member hub at members1st.gr.com does not ask for personally identifying information, does not host login forms, and does not request credentials. Members reach the actual Members 1st FCU login through the cooperative's published online banking surface.
What cookies and analytics does the hub use?
The hub uses minimal first-party cookies for layout preference and aggregated analytics that count page-level visits without identifying individual visitors. No third-party advertising trackers are deployed, and analytics retention follows a 90-day rolling window before aggregation.
How do members contact the hub about privacy questions?
Privacy questions about the independent Members 1st member hub are handled through the public member contact directory on members1st.gr.com. Members 1st Federal Credit Union member service for account-specific questions is reachable at (717) 691-3500.